Privacy Policy

Drip District (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.dripdistrict.co.za) or make a purchase.

1. Information We Collect

We may collect the following personal information:

Name, email address, phone number, billing and shipping details.
Payment details (processed securely through third-party providers – we do not store card numbers).
Device information, IP address, and browsing behavior on our website.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about your purchases, shipping, or support requests.
Improve our website, products, and customer experience.
Send marketing emails and promotions (only if you opt-in).

3. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share your information with trusted service providers (e.g., couriers, payment processors) to fulfill orders.
We may disclose information if required by law or to protect our rights.

4. Data Security

We use SSL encryption and secure payment gateways to protect your personal information.
While we take reasonable steps to safeguard your data, no method of transmission online is 100% secure.

5. Your Rights (POPIA Compliance)

As a South African customer, you have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your data.
Opt-out of marketing communications at any time.

6. Cookies

Our website uses cookies to improve your browsing experience, track analytics, and personalize content. You can disable cookies in your browser settings.

7. Retention of Information

We keep your information only as long as necessary for legal, accounting, or business purposes.

8. Contact Us

For questions about this Privacy Policy or your personal information, contact us at:
📧 dripdistrict97@gmail.com